Refund policy

All sales are final - No refund.

 

Exchange of unopened product . 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Info@herroyalpalace.com. If your return is accepted, it is the client responsibility to ship item back to us. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Info@herroyalpalace.com.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.